Student Spotlight: Erin Lloyd, MSW
The Value Institute for Health and Care is interviewing incoming students of the Master of Science in Health Care Transformation class of 2021 to learn more about how they want to #TransformHealthCare. To learn more about the MS in Health Care Transformation, follow the Value Institute for Health and Care on Twitter and LinkedIn or visit the degree website.
Today’s interview spotlights Erin Lloyd, MSW, a practice transformation specialist with Florida Blue in Tampa, Florida. In her role, she focuses on value-based programs and oversees twenty-six physician practices and two accountable care organizations.
Why are you excited about the MS in Health Care Transformation program?
I have been working as a health care transformation consultant with different provider groups and health systems, but it is very piecemeal. I am excited to learn how to address specific issues as they arise and how to create a system of health care that will address the true needs of patients, clinicians, and the community.
What do you hope to get out of the program?
I hope to learn from my cohorts and faculty regarding areas of health care in which I am less familiar. Collaborating with people who have different experiences and expertise will be invaluable in ensuring we all have a better all-around view of health care: the needs of the community, the needs of the providers, and the economic factors that drive decisions.
How do you want to transform health care?
I began my career in health care as a clinical social worker specializing in traumatology. I worked with people from various socioeconomic backgrounds. It quickly became apparent that those with few resources often have a difficult time navigating the system and obtaining appropriate care. The social determinants of health are one of the greatest predictors of health outcomes but are greatly overlooked. I wish to create a system of health care that takes these factors into account and focuses on overall well-being, preventative care, and considers person-in-environment as opposed to simply treating a symptom or diagnosis.
Anything else you want us to know about you or your health care journey?
I love data. Taking the time to dive into the numbers and determine how one measures impacts another is exciting! Without data, we can never know if the work we are doing is creating a significant impact. Too often, people are reactionary and change processes and systems without really knowing why they are changing or what they believe they will accomplish. Determining the root cause of an opportunity and backing up plans with data allows for much more targeted action and typically provides results with better outcomes. It also allows teams to see where things have gone wrong (assuming the project does not go flawlessly). I am a proud data nerd!
July 2020